Zoho CRM

Best Value
4.3
2340 reviews

Affordable CRM with strong automation features. Ideal for Australian small businesses that need powerful CRM capabilities without breaking the bank.

Pricing

Standard

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  • Contact management
  • Deal management
  • Email integration
  • Basic automation

Professional

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  • Everything in Standard
  • Advanced automation
  • Custom modules
  • Advanced reporting

Enterprise

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  • Everything in Professional
  • Multi-user roles
  • Advanced analytics
  • API access

Key Features

Contact and lead management
Deal pipeline management
Sales automation
Email integration
Custom fields and modules
Reporting and analytics
Mobile app
Integrations
Workflow automation
Document management
Social CRM
Territory management

Pros & Cons

✓ Pros

  • Very affordable pricing
  • Strong automation features
  • Highly customizable
  • Good value for money
  • Extensive integrations
  • Good mobile app
  • Regular updates
  • Part of Zoho suite

✗ Cons

  • Interface can feel dated
  • Less intuitive than some competitors
  • Some features require higher plans
  • Smaller brand recognition
  • Limited free plan
  • Can be complex to set up

Best For

  • Budget-conscious small businesses
  • Businesses needing automation
  • Companies wanting customization
  • Businesses using other Zoho products

Ready to Get Started?

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